February 10, 2022
We've noticed that you love that you love our coffee, so now we're going to make it easier for you to purchase and receive it!
We're very excited to introduce 'Subscribe and Save'
This new format puts the ball in your court, here's how it works:
So, how does it work?
On all of our coffee blends, single origins and bulk coffee orders, you'll be given the option to make a regular 'one time' purchase or a new option called 'subscribe and save 5%'. This option offers the discount, sets up coffee delivery frequency and allows you to fully manage your subscriptions directly.
Can I make changes to my ongoing order?
Yes. Through the customer portal you can change the delivery address and schedule, edit an upcoming order, change the date and quantity of your delivery and swap a product for another. You can also choose to skip a delivery if you're going to be away or simply if you still have coffee left from last time.
How do I access my Customer Portal?
You can access your customer portal in two ways:
Can I skip an upcoming order?
If you still have a lot of coffee or will be away on the next delivery date, you may want to skip your next subscription order. You can skip and un-skip any upcoming orders in your customer portal.
Note: If you need to cancel or skip an order which has already been paid, simply send us an email.
What if my billing information changes?
No problem. You can update general payment information in your customer portal. Simply login and click the Payment Methods tab.
What notifications will I receive?
So what are you waiting for? Let's get caffeinating!
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